Designation

Community Manager

Job type

Full Time

Responsibilities

● Making Inbound & Outbound calls.

● Provide program information to customers over the call clearly and effectively.

● Counselling of prospects and selling of different Law and related courses.

● Creating a sales pipeline and converting leads to meet and exceed targets.

● Upselling and cross-selling relevant courses to enrolled students.

● Ensuring post-sales servicing as per the set standards.

● Generating leads, preparing MIS & selling courses to the prospect leads.

● Respond to customer service calls. In case of inbound calls, hand-holding the students/professionals till the enrolment process is completed.

Minimum Requirement and Qualifications

• Strong communication and interpersonal skills.
• Good understanding of legal education structure and career pathways.
• Student-centric approach with problem-solving abilities.
• Basic computer skills (MS Office, CRM, email systems).
• Ability to work independently and as part of a team.
• Good understanding of legal education structure and career pathways.
• Student-centric approach with problem-solving abilities.
• Basic computer skills (MS Office, CRM, email systems).
• Ability to work independently and as part of a team.