SHIPPING & DELIVERY POLICY

You are legally bound by this Shipping and delivery policy. We are committed to deliver all orders with good quality packaging within a span of 22 working days (excluding Sundays & Public holidays) under normal circumstances. We make all commercially reasonable endeavours to ensure that the Product(s) are delivered to end users in a timely fashion. To ensure that the order reaches in a good condition, in the shortest span of time, we ship through reputed logistics companies and will be delivered to you after one time password (OTP) verification only.

REATTEMPT:

If you are unable to receive the delivery for any reason, the delivery partner will make 2 more attempts to make the delivery.  Ordinarily, Most orders are delivered within 5 working days across India. If you fail to receive the delivery even on the third attempt, we reserve the right to cancel the order at its sole discretion.

We make reasonable endeavours in ensuring that the delivery is done in a timely manner, delivery may be delayed on account of enforceable third party interventions or any act of God, for example:

  • Unsuitable weather conditions;
  • Political disruptions, strikes, employee-lockouts, Govt. directed lockdowns, etc.
  • Floods, earthquakes, etc.; and
  • Enforceable government Authority compliance and or interventions

CHANGE OF SHIPPING ADDRESS:

You are not allowed to change the delivery address after shipping is done. However, you can cancel and or refuse the delivery in the given address. You can make a request for change of delivery address after cancellation of the earlier order and it will be subject to additional delivery charges.

DELIVERY CHARGES:

Deliveries are done on prepaid basis only, no separate delivery charges payable on the delivery. 

WHAT IF YOU HAVE RECEIVED THE PRODUCT IN DAMAGED CONDITION?

Kindly do not accept that the delivery of the package is broken and or damaged and or wet. If you find the product is damaged and in unacceptable condition, please take pictures and submit your grievances immediately to the support email address as mentioned at the bottom of the webpage and or through the contact us page within 24 hours of receipt of the package. Post validation we will ensure that a new order is placed for no additional cost.

Get In Touch
Address
Registered Office LawSikho, Space Creattors Heights, 3rd floor,
Landmark Cyber Park, Golf Course Extension, Sector 67,
Gurgaon, Haryana - 122102
Address
Branch Office Apeejay house, 8th Floor, 15 Park Street, Kolkata 700 016
F2, Sector F, HIG Colony, Indore, Madhya Pradesh 452012
Address
Chat with our counsellor from 9 AM to 9 PM (IST)

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ADDICTIVE LEARNING TECHNOLOGY LIMITED
CIN: U74110DL2017PTC323508
GST: 06AAQCA0212K1ZV
LawSikho, Space Creattors Heights, 3rd floor,
Landmark Cyber Park, Golf Course Extension, Sector 67,
Gurgaon, Haryana - 122102
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