Details of the Organization

Infosys BPM is the business process management arm of Infosys, providing end-to-end transformative services for global clients. The organization focuses on enhancing operational excellence through a combination of digital technology and deep domain expertise. Within the Legal Process Management (LPM) vertical, Infosys BPM manages complex legal workflows, contract lifecycles, and compliance frameworks. They offer a structured career path with a strong emphasis on governance, risk management, and service quality.

Details of the Job/Internship

Infosys BPM is hiring an Assistant Manager – LPM with experience of managing teams of 20–25 members to join their office in Pune.

Role and Responsibilities

• Lead and manage a team of approximately 20–25 legal and contract management professionals.
• Oversee daily operations to ensure all activities align with established Standard Operating Procedures (SOPs).
• Manage service quality, compliance, and internal audits while maintaining strict governance standards.
• Track SLA adherence and conduct Root Cause Analysis (RCA) to drive performance improvements.
• Prepare and present daily, weekly, and monthly operational reports for senior management.
• Handle client escalations and manage feedback to maintain strong professional relationships.
• Drive process improvement initiatives and oversee knowledge management and information security.
• Facilitate team training, project transitions, and capability-building programs.

Eligibility

• Graduate in any discipline or a Bachelor of Laws (LLB).
• Mandatory experience in managing large teams (minimum 20–25 members; overall project exposure of 50).
• Proven expertise in Operations Management or Project Management within a legal context.
• Strong understanding of Contract Management concepts.
• Advanced proficiency in MS Office Suite, particularly Excel and PowerPoint.
• Excellent communication, decision-making, and analytical abilities.

Salary/Stipend

Salary details will be finalised during the interview process with the selected candidate.

Type of Opportunity

Fulltime

Country

India

Address

Pune, Maharashtra, India

Application and Registration Details

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After you submit your application, you will receive the next steps in the process via email. Please follow the instructions provided to complete your application. 

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