Details of the Organization

Standard Chartered are a global bank, agile yet impactful. With over 160 years of commitment, they strive to create positive change for there clients, communities, and colleagues. Embracing challenges, they constantly seek new opportunities to excel and grow. If you seek a purposeful career with a transformative bank, reach out to them. Your unique talents will be celebrated, and they eagerly anticipate the value you'll bring to there team.

Details of the Job/Internship

Standard Chartered is seeking an Associate in Relationship Management for their Gurgaon location. Join a global bank committed to fostering strong client relationships and driving financial excellence. Apply now to be part of a dynamic team dedicated to delivering exceptional service and innovative solutions.

Role and Responsibilities

Strategy

• Meet the business objectives initiated by the respective country Business Banking Segment
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration

Business

• Achieve MOM Business targets 
• Segment focus, customer focussed needs-based selling
• Being a Business Banking RM, focus must be on acquiring new HV customer relationship and fulfilling needs with respect to Liabilities, Trade & Forex for such customers as mandated by the Bank. It will also involve deepening these relationships by cross-selling various product 

Processes

• Operational quality - Error free customer application & documentation 
• Responsive and responsible selling
• Practice appropriate sales and marketing skill 
• Ensure nil Customer complaints

People & Talent

• Build a transparent and collaborative culture in which rewards are based on support of Client Income with specific performance metrics on the Bank's values.

Risk Management

• Conduct CDD, MLP & TCF diligently 
• Zero tolerance – Fraud, Mis-selling
• Attend training, acquire knowledge and apply to job function 
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Governance

• Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• CMS Team
• CMO
• Trade & FX
• CDD

Other Responsibilities

• Embed Here for good and Group’s brand and values in India, Business Banking, Liabilities; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• Preferably Post Graduate/MBA with rich experience in SME Banking related to CASA, trade, forex & core banking products 
• Languages - English & Hindi

Salary/Stipend

The salary will be discussed with the candidate itself.

Type of Opportunity

Fulltime

Country

India

State

Haryana

City

Gurugram

Address

Gurugram, Haryana, India