Details of the Organization

LawSikho occupies the leadership space in online legal education. We offer the most advanced legal courses you can find, helping you acquire skills and knowledge that can get you to bag the best legal jobs, crack difficult competitive exams, serve your own clients, build a law practice or outperform others in internships. 

Details of the Job/Internship

LawSikho is hiring for the position of Associate- Student Success with 3+ years of experience to join their office remotely. 

Role and Responsibilities

1. Call Handling & Student Outreach

• Conduct 250–300 minutes of student calls daily via Ozonetel, Calendly, or similar tools.
• Initiate prompt follow-ups, check-ins, and session scheduling to maintain strong student relationships.

2. Student Onboarding & Orientation

• Deliver onboarding sessions for new enrollees to familiarize them with the platform.
• Guide students on accessing recordings, assignments, presentations, and key resources.
• Set clear learning expectations and explain course outcomes.

3. Performance Monitoring & Coaching

• Conduct weekly calls to track student progress and address academic/emotional/logistical challenges.
• Identify performance gaps and design personalized improvement plans.
• Support students in achieving freelancing goals and building employable skills.

4. Motivation & Productivity Coaching

• Address student concerns around motivation, focus, and time management.
• Celebrate student wins and keep them engaged through encouragement and coaching.
• onduct time audits and help students enhance productivity.

5. Retention & Conflict Resolution

• Implement proactive interventions to reduce dropouts and refund requests.
• Provide alternative learning paths for struggling students and help them get back on track.
• Handle conflicts empathetically and resolve issues effectively.

6. Internal Collaboration & Reporting

• Share regular student updates and insights with team leads and academic departments.
• Collaborate with academic, support, and freelance teams for issue resolution.
• Maintain records and documentation for seamless workflow and handovers.

Eligibility

• Bachelor’s degree in Psychology, English, Education, or a related discipline.
• Minimum 3 years of experience in academic counseling, student support, or learner engagement.
• Exceptional communication and active listening skills.
• A student-first mindset with a strong drive to support and inspire learners.
• Proficiency with learning management systems and calling/reporting software.
• Ability to manage multiple conversations while remaining empathetic and solution-driven.

Salary/Stipend

Compensation details will be finalized during the interview process with the selected candidate.

Type of Opportunity

Fulltime

Country

India

Address

Remote

Application and Registration Details

After you submit your application, you will receive the next steps in the process via email. Please follow the instructions provided to complete your application.

Incase you find any issue with the application process, please contact: [email protected] 

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We are solely providing this information for dissemination and wish to clarify that we are not affiliated with the organization.