LawSikho

Deadline Open Deadline

Location 28 Maxwell Rd, #02-25, Singapore 069120.

Salary Compensation details will be finalized during the interview process with the selected candidate.

Details of the Organization

The American Arbitration Association® (AAA®), with its long history and experience in the field of alternative dispute resolution, provides services to individuals and organizations who wish to resolve conflicts out of court.

Details of the Job/Internship

American Arbitration Association is hiring a Case Assistant with experience of 1 to 3 years to join their office in Singapore.

COMPETENCIES

Written Communication: Expresses oneself clearly and concisely in writing; tailors written communications to reach an audience effectively; uses graphics and other aids to clarify complex or technical information; writes using proper spelling, grammar, and punctuation.
Thoroughness: Monitors own work quality; verifies information; checks accuracy; develops systems to organize and track information/progress; prepares carefully for meetings; organizes information for others; reviews the accuracy of reports.
Collaboration: Develops, maintains, and strengthens partnerships; recognizes others' perspectives; provides valuable assistance and support to build future reciprocity; makes others want to build partnerships.
Constituent Orientation: Displays a clear, service-centered approach; quickly and effectively solves problems; communicates with constituents to understand needs and satisfaction.
Flexibility: Sees merits of other perspectives; demonstrates openness to new procedures and technology; switches strategies when unsuccessful; modifies positions in the face of contrary evidence.
Oral Communication: Expresses oneself clearly in conversations; tailors speech to audience level; uses appropriate grammar and word choice; expresses ideas concisely and maintains eye contact.
Personal Accountability and Credibility: Dependable and delivers on commitments; respects confidentiality; keeps personal conversations private; forthright and honest; carries fair share of workload; admits mistakes and takes responsibility; conveys command of relevant facts.
Personal Integrity: Ensures integrity; practices highest ethical standards; honors commitments; communicates openly and honestly; instills trust and confidence; treats all with respect; values diverse perspectives; supports diversity initiatives.

Role and Responsibilities

Supports case administration services, including document upload, data entry, filing, copying, binding, scanning, and handling awards.
Answers client inquiries/emails regarding the AAA-ICDR and monitors the Asia CMC e-mail account.; maintains and communicates with panel and advisory group members, including Asia Advisory and India Advisory; responds to inquiries.
Serves as a receptionist for the office, maintains calendar, and obtains and coordinates appointments and scheduling matters.
Manages vendor relationships, schedules maintenance of office equipment, and liaises with building management and headquarters on facility management.
Maintains office supply inventory and, tracks invoices, coordinates billing/invoicing, and compiles month-end reports.
Ensures confidentiality and adheres to the AAA's information security and data privacy policies, procedures, and practices.
Assists with and Coordinates logistics for regional training programs, meetings, and events in Singapore, including identifying and working with vendors, editing materials, managing attendees and budgets, and ensuring events run smoothly on-site.
Maintains and updates the Director and VP's bios and responds to requests for materials regarding the Director/VP and organization.
Assists with organizational logistics related to ICDR meetings, conferences, events, and arbitrator/mediator training.
Works with marketing and legal departments to assure content is in line with corporate policies.
Creates content, designs flyers, webinars, and email communications, and executes strategic follow-up on LinkedIn posts to maximize visibility and engagement.
Works with marketing and legal departments to ensure content aligns with corporate policies.
Supports case administration services, including document upload, data entry, filing, , copying, binding, scanning, and handling awards.
Makes travel arrangements for VP, ; assists in obtaining travel visas; manages VP's calendar, responds to incoming calls and emails, prepares confidential correspondence, and assists in obtaining travel visas.
Manages VP's calendar, keeps him/her informed of upcoming commitments and responsibilities, and follows up appropriately; ; composes and prepares correspondence and other documents., and compiles documents for travel-related meetings.
Attends on-site and in-person meetings and training sessions.
Ensures confidentiality of information; adheres to the AAA's information security and data privacy policies, procedures, and practices.
Demonstrates regular, reliable, and predictable job attendance.

Eligibility

Associate degree, 1 -3 years of progressive experience in an administrative support capacity, or an equivalent combination of education and experience.
Strong written and verbal communication skills
Intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
Familiarity with event planning and logistics management
Knowledge of marketing principles and practices
Ability to manage multiple tasks and priorities in a fast-paced environment