Details of the Organization

Hoora Technologies is a technology-driven company operating across multiple service verticals.

Details of the Job/Internship

Hoora Technologies is hiring a Criminal Law Associate with 7+ years of experience to join their office in Nagpur. The role focuses on preventive legal action and grievance resolution by establishing and leading a specialised function dedicated to resolving disputes and consumer grievances before they escalate to litigation. The position reports to the CEO and requires ensuring proactive legal compliance across all hiring, business operations, and expansion initiatives.

Role and Responsibilities

• Build and manage the end-to-end grievance resolution mechanism focused on out-of-court settlements and mediation.
• Recruit, train, and lead a team to handle consumer, partner, and vendor grievances across service verticals.
• Define SOPs for logging, tracking, investigating, and resolving grievances.
• Anticipate, investigate, and resolve complex issues related to partner conduct, operational safety, and consumer complaints with high legal risk.
• Advise on preventive measures in hiring and contractual requirements to mitigate fraud and misconduct.
• Provide legal consultation on regulatory risks and compliance requirements during the launch of new business verticals and expansion projects.
• Design scalable grievance systems based on hyper-local or marketplace models.
• Maintain documentation of grievance patterns and outcomes and convert insights into actionable policy changes.

Eligibility

• LLM and LLB degrees are mandatory.
• Specialised experience or demonstrated expertise in Criminal Law.
• 7+ years of experience in legal practice, compliance, or grievance management, preferably in high-volume, customer-facing businesses.
• Experience or understanding of operational risks and grievance patterns in hyper-local, logistics, or on-demand service platforms.
• Proven track record in mediation, negotiation, and pre-litigation dispute resolution.
• Ability to build and lead a new strategic function within a fast-paced technology company.

Salary/Stipend

Compensation details will be finalized during the interview process with the selected candidate.

Type of Opportunity

Fulltime

Country

India

State

Maharashtra

Address

Nagpur, Maharashtra, India.

Application and Registration Details

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