Details of the Organization
Legalbook is a cutting-edge AI-powered platform revolutionizing contract review. Designed by experienced lawyers for legal teams, corporates, and law firms, Legalbook enables contract analysis in under three minutes—significantly reducing manual work and empowering legal professionals to focus on strategic decision-making.
Details of the Job/Internship
Legalbook is inviting law students to join their office in Pune.
Role and Responsibilities
- Respond to customer queries through email, chat, or phone, ensuring timely and effective resolutions.
- Provide basic technical support and assist in troubleshooting product-related issues.
- Collaborate with internal teams to escalate and resolve complex customer concerns.
- Maintain accurate records of customer interactions and feedback.
- Contribute to internal knowledge bases and FAQs to enhance customer self-service.
- Assist in onboarding and educating new users on platform features and best practices.
- Support ongoing customer support projects and process improvements.
Eligibility
- Strong verbal and written communication skills.
- Ability to troubleshoot issues methodically and provide clear solutions.
- Basic understanding of AI technology and interest in the Legal-Tech domain.
- Good interpersonal skills and a customer-first mindset.
- Ability to work independently and as part of a collaborative team.
- Proficiency in multiple languages is a plus.
- Currently pursuing a degree in Law, Technology, Business, or a related field.
Salary/Stipend
Not Disclosed
Type of Opportunity
Fulltime
Country
India
Address
Pune, Maharashtra
Application and Registration Details
After you submit your application, you will receive the next steps in the process via email. Please follow the instructions provided to complete your application.
Incase you find any issue with the application process, please contact: [email protected]
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