Details of the Organization

Passionate about safeguarding the guardians of health, CoverYou is more than an insurance intermediary—it's a trusted ally to over 2 lac doctors across India. With a stellar customer service track record, endorsed by 75+ medical associations, they prioritize transparency & service excellence. With utmost compassion for our beloved heroes in white, they strive to support their invaluable service to humanity.

Details of the Job/Internship

CoverYou is hiring a Head of Legal to join them in Gurugram office. 

Role and Responsibilities

1. Claims Management: 

• Oversee the complete claims process, ensuring timely and efficient resolution. ∙ Develop and execute strategies to enhance claims handling procedures and client experiences. 
• Serve as the escalation point for complex or high-value claims, negotiating settlements as needed. 
• Collaborate with insurers to ensure impartial claims evaluation and resolution. ∙ Analyze claims data to identify risks and recommend preventive measures. 

2. Legal Operations: 

• Provide legal counsel on claims disputes, policy interpretations, and regulatory adherence. 
• Draft, review, and negotiate contracts, agreements, and insurance policy documents. ∙ Represent the organization in legal proceedings, including mediation, arbitration, and court cases. 
• Ensure strict compliance with relevant laws, regulations, and industry standards. ∙ Build and maintain relationships with external legal counsel and other stakeholders. 

3. Risk Management: 

• Identify and mitigate legal and operational risks linked to claims and brokerage activities. 
• Uphold adherence to internal policies, regulatory frameworks, and ethical standards. ∙ Conduct legal audits and lead training sessions to bolster compliance awareness. 

4. Team Leadership: 

• Lead, mentor, and manage a team of claims specialists and legal professionals. ∙ Promote a culture of collaboration, continuous improvement, and operational excellence. 
• Track team performance, providing constructive feedback and facilitating professional growth opportunities.

Eligibility

• Bachelor’s degree in Law (LLB) or equivalent; a Master’s degree or certifications in Insurance/Claims Management is advantageous. 
• 6-8 years of proven experience in claims management and legal roles, handling negligence/liability claims, preferably in the insurance or financial services sector. 
• Deep understanding of insurance laws, regulations, and claims processes. ∙ Strong negotiation, analytical, and decision-making skills. 
• Ability to manage competing priorities, work effectively under pressure, and make sound strategic decisions. 
• Excellent communication and interpersonal skills for interaction with clients, insurers, and regulators.

Salary/Stipend

Upto 15 LPA

Type of Opportunity

Fulltime

Country

India

State

Haryana

City

Gurugram

Address

Plot No. 15 & 16 - C, Udyog Vihar, Phase 5, Gurgaon, Haryana – 122022

Application and Registration Details

After you apply, you will receive the next steps of the application process via email. 

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For any questions or concerns, please contact us via email at: [email protected].