Details of the Organization

Eduvacancy is India’s First and only platform built for the recruitment needs of the Education sector. Eduvacancy is a one-stop recruitment platform, that aims to connect skilled individuals looking for employment in the Education Industry as Teachers, Directors, Principals, Vice Principals, Vice Chancellors, IT professionals, Business Development Managers, and Admin staff with reputable Educational Institutions such as Schools, K-12 Schools, Preschools, Colleges, Private Universities, Vocational Training institutes, Test Prep Centres, Coaching Institutes and Ed-Tech companies. 

Details of the Job/Internship

Eduvacancy is hiring for the position of Immigration Officer to join their Bandra office. 

Role and Responsibilities

• Promptly, professionally, courteously, and in a friendly manner answer client phone calls & email enquirers within the scope of the role.
• Develop and maintain professional client and potential client relationships.
• Manage complex queries for resolution and mark them to the attention of the Branch head; ensure it is followed up and resolved.
• Maintain up-to-date knowledge of the latest updates/trends.
• Speedily determine when an issue needs to be escalated to the Supervisor for resolution KRA
• Provide career guidance to study abroad.
• Counsel and find a suitable course within the budget.
• Managing complex queries for study abroad.
• Help students and parents understand the funding for the visa.
• Request documents to apply for admission and Visa
• Guide students with complete procedures on seeking admission, entry requirements, visa requirements, funding, student visa formalities, and post post-study work visa options.
• Provide professional and quality counseling service that exceeds customer and client expectations.
• Be a productive and effective member of the office team and support the  Branch Head by exhibiting a collaborative operating style thereby building team spirit
• Responsible for start-to-end process, Record Management
• Maintain accurate and organized client notes in CRM.
• Ensure records are maintained using established systems, to ensure easy access and retrieval when needed Accounts & Expenditure.
• Accurately and efficiently take any payments from clients and ensure correctly recorded.
• Ensure accurate account records are kept associated with payments and expenses to and from the business.
• Continuous Improvement
• Bring new ideas and/or innovations wherever possible.
• Working with the team to identify and improve processes, and systems and create efficiencies within the business.
• Keep up to date with the latest changes in study rules, regulations, and trends.
• Be certified as a Counsellor for assigned destinations (pass test every year) Other.
• Help to maintain and improve the business image and brand in the marketplace
• Train New jonnies and Jr. staff members.
• Other service support tasks as requested or directed by the Branch.
• Head, Sr. Counselor and team members

Salary/Stipend

As per industry standards

Type of Opportunity

Fulltime

Country

India

State

Maharashtra

City

Bandra, Mumbai

Address

Bandra, Maharashtra, India

Application and Registration Details

After you apply, you will receive the next steps of the application process via email. 

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For any questions or concerns, please contact us via email at: [email protected].