Deadline
Open Deadline
Location
Work from Home.
Salary
Compensation details will be finalized during the interview process with the selected candidate.
Details of the Organization
Integreon is a global provider of legal and business solutions serving law firms, corporations, and professional services firms. With a large global workforce and delivery centres across three continents, the company provides multilingual, round-the-clock support and operational expertise.
Details of the Job/Internship
Integreon is hiring a Legal Assistant to manage word processing projects by communicating with clients and assigning projects to associates. The role involves monitoring client communications, managing workflow tools, ensuring quality standards, and coordinating project assignments to meet deadlines.
Role and Responsibilities
- Assign project work to appropriate associates.
- Monitor client email inboxes and set up projects in the workflow management tool.
- Answer phones and respond to client emails in a professional and concise manner.
- Manage and prioritize multiple projects to meet deadlines.
- Assist associates with questions and troubleshooting.
- Hand off and receive projects from other team members.
- Review work to ensure quality standards and client expectations are met.
- Check work schedules to ensure associates adhere to assigned shifts.
- Notify management regarding the need for additional resources based on workload.
- Reassign project workload as required.
- Alert management regarding any project quality issues.
- Update management and team members on project status.
- Assist with project production when required.
- Maintain ISO certification practices through mandated training.
- Perform other duties as assigned.
Eligibility
- High School Diploma or equivalent.
- 2 years of experience in Microsoft Office.
- 3 years of customer service experience.
Salary/Stipend
Compensation details will be finalized during the interview process with the selected candidate.
Type of Opportunity
Fulltime
Country
India
Address
Work from Home.
Application and Registration Details
We are solely providing this information for dissemination and wish to clarify that we are not affiliated with the organization.
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