Details of the Organization

CrowdStrike (Nasdaq: CRWD), a global cybersecurity leader, has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk — endpoints and cloud workloads, identity and data.

Powered by the CrowdStrike Security Cloud and world-class AI, the CrowdStrike Falcon® platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities.

Details of the Job/Internship

CrowdStrike is hiring for the position of Legal Operations Specialist with 5+ years of experience to join them in their Pune office. 

Shift Time - 2.00 pm to 11.00 pm IST

Role and Responsibilities

eBilling and Spend Management: 

• Manage invoice processing including first-level invoice review to ensure compliance with Outside Counsel Billing Guidelines.
• Monitor and analyze invoice rejections, submission accuracy, and timeliness.
• Answer law firm and vendor queries regarding invoices and payments.
• Collaborate with in-house counsel to track and resolve invoice disputes in a timely manner.
• Monitor and reconcile invoices between e-billing and AP systems to ensure timely processing.
• Identify and execute opportunities for savings and efficiencies.
• Manage the day-to-day operation of the eBilling system including access for internal and external users, create and provide training modules.

Matter Management

• Assist with data analysis and develop reports and visual summaries.
• Ensure matter engagement letter compliance.
• Create and close matters.
• Act as primary contact for all matter management issues with law firms and vendors.

Vendor Management

• Serve as primary Point-of-Contact for all law firm and vendor queries regarding invoices and payments.
• Manage on-boarding all new vendors from a financial perspective (setting up as Vendor with AP; setting up for payment via ACH, add to department resources, etc.).
• Develop a playbook of fee arrangements, hourly rates, etc. to serve as a resource when auditing portfolio of outside counsel/vendors.
• Oversee timekeeper management, including new timekeeper requests and approvals reviews.
• Assist with monthly accrual and forecast process to ensure that the department’s spend aligns with the budget.

General

• Assist with ad-hoc projects and general administrative support across all Legal teams.
• Assist with building and maintaining spend dashboard.

Eligibility

• 5+ years of experience in legal operations, e-billing, or a related role.
• Must have experience with eBilling system (e.g., SimpleLegal, Legal Tracker, TeamConnect) matter management, databases, data mining and analytical software tools.
• Must have advanced Excel skills (i.e., Formulas, Pivot Charts, Pivot Tables, Formatting, etc.).
• Possess deep understanding of AP and Finance principles and ensuring compliance with legal billing guidelines.
• Understanding of common alternative fee arrangements (e.g., fixed fees, fee caps, volume discounts).
• Intellectually curious with ability to process a great deal of information in a fast-paced environment; willing to take initiative.
• Demonstrate integrity to manage sensitive and confidential information.
• Ability to present complex information in an accurate and persuasive manner to all levels of management .
• Must have strong client service orientation and demonstrated high level of customer focus, independence and initiative.
• Must be very organized and have a high level of attention to detail.
• Able to work independently and as a team player who can easily handle shifting priorities, multi-tasking in a deadline-oriented environment.
• Excellent interpersonal and communication skills.
• Must have excellent written and verbal communications skills.
• Must have excellent analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations.
• Experience with reporting tools a plus (e.g. Tableau, Business Objects, Cognos).
• Bachelor’s Degree.
• Experience with Business Insights tools (i.e., Tableau).
• Experience in the Legal Field.

Salary/Stipend

Compensation details will be finalized during the interview process with the selected candidate.

Type of Opportunity

Fulltime

Country

India

State

Karnataka

Address

Pune