Legal Operations Specialist with CrowdStrike

Deadline Open Deadline

Location Mumbai Metropolitan Region, Maharashtra.

Salary Compensation details will be finalized during the interview process with the selected candidate.

Details of the Organization

CrowdStrike (Nasdaq: CRWD), a global cybersecurity leader, has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk — endpoints and cloud workloads, identity and data.

Powered by the CrowdStrike Security Cloud and world-class AI, the CrowdStrike Falcon® platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities.

Details of the Job/Internship

CrowdStrike is hiring for the position of Legal Operations Specialist with 5+ years of experience to join them in their Mumbai office.

Role and Responsibilities

eBilling and Spend Management:

Manage invoice processing including first-level invoice review to ensure compliance with Outside Counsel Billing Guidelines.
Monitor and analyze invoice rejections, submission accuracy, and timeliness.
Answer law firm and vendor queries regarding invoices and payments.
Collaborate with in-house counsel to track and resolve invoice disputes in a timely manner.
Monitor and reconcile invoices between e-billing and AP systems to ensure timely processing,
Identify and execute opportunities for savings and efficiencies.
Manage the day-to-day operation of the eBilling system including access for internal and external users, create and provide training modules.

Matter Management

Assist with data analysis and develop reports and visual summaries.
Ensure matter engagement letter compliance.
Create and close matters.
Act as primary contact for all matter management issues with law firms and vendors.

Vendor Management

Serve as primary Point-of-Contact for all law firm and vendor queries regarding invoices and payments.
Manage on-boarding all new vendors from a financial perspective (setting up as Vendor with AP; setting up for payment via ACH, add to department resources, etc.)
Develop a playbook of fee arrangements, hourly rates, etc. to serve as a resource when auditing portfolio of outside counsel/vendors.
Oversee timekeeper management, including new timekeeper requests and approvals reviews.
Assist with monthly accrual and forecast process to ensure that the department’s spend aligns with the budget.

General

Assist with ad-hoc projects and general administrative support across all Legal teams.
Assist with building and maintaining spend dashboard.

Eligibility

5+ years of experience in legal operations, e-billing, or a related role.
Must have experience with eBilling system (e.g., SimpleLegal, Legal Tracker, TeamConnect) matter management, databases, data mining and analytical software tools.
Must have advanced Excel skills (i.e., Formulas, Pivot Charts, Pivot Tables, Formatting, etc.).
Possess deep understanding of AP and Finance principles and ensuring compliance with legal billing guidelines.
Understanding of common alternative fee arrangements (e.g., fixed fees, fee caps, volume discounts).
Intellectually curious with ability to process a great deal of information in a fast-paced environment; willing to take initiative.
Demonstrate integrity to manage sensitive and confidential information.
Ability to present complex information in an accurate and persuasive manner to all levels of management.
Must have strong client service orientation and demonstrated high level of customer focus, independence and initiative.
Must be very organized and have a high level of attention to detail.
Able to work independently and as a team player who can easily handle shifting priorities, multi-tasking in a deadline-oriented environment.
Excellent interpersonal and communication skills.
Must have excellent written and verbal communications skills.
Must have excellent analytical skills and comfort with multiple data sets, with the ability to draw conclusions and make informed recommendations.
Experience with reporting tools a plus (e.g. Tableau, Business Objects, Cognos).