Deadline
Open Deadline
Location
Noida, Uttar Pradesh, India
Salary
Compensation details will be finalized during the interview process with the selected candidate.
Details of the Organization
EXL is a global analytics and digital solutions company helping clients improve business outcomes and customer experience. With strong expertise in data, AI, and operations, EXL offers innovative services across various industries. The Record Retrieval service line is part of EXL’s legal operations solutions, supporting U.S.-based law firms and insurers.
Details of the Job/Internship
EXL is hiring a Legal Support Outsourcing with 10+ years of experience to join their office in Noida.
Role and Responsibilities
- Lead the solutioning and transition of legal support engagements from discovery to steady state.
- Participate in client due diligence sessions and document “as-is” and “to-be” workflows.
- Design and deliver pre-process and process-specific training for new engagements.
- Work directly with client stakeholders (law firms or insurance carriers) to capture requirements and customize solutions.
- Build and maintain reusable solution assets (SOPs, training decks, playbooks).
- Collaborate with delivery teams to ensure seamless knowledge transfer and ramp-up.
- Stay up to date on U.S. claims litigation lifecycle, including subpoena processes, record retrieval, and paralegal workflows.
- Partner with the platform team on features for internal LSS platform and integration with other (internal and external) platforms.
- Support the sales team with pre-sales materials, RFPs, and client presentations.
Eligibility
- Bachelor’s degree in Law (LL.B or equivalent) from a reputed university.
- 10+ years of experience in legal services, preferably in LPOs, U.S. law firms, or insurance legal departments.
- Deep understanding of litigation support services, including:
- Legal Admin & Clerical Tasks.
- Paralegal & Subpoena Processing.
- Document Review & Record Retrieval.
- Discovery Responses and Legal Drafting .
- Strong client-facing communication skills..
- Ability to lead and manage cross-functional teams during transitions.
- Comfortable working U.S. EST hours.
Salary/Stipend
Compensation details will be finalized during the interview process with the selected candidate.
Type of Opportunity
Fulltime
Country
India
Address
Noida, Uttar Pradesh, India
Would you like to apply immediately?
Once you apply, the next steps in the application process will be sent to you via e-mail.
