Manager, Dispute Resolution (Legal - Litigations) with PhonePe

Deadline Open Deadline

Location Office-2, Floor 4,5,6,7, Wing A, Block A, Salarpuria Softzone, Service Road, Green Glen Layout, Bellandur, Bangalore South, Bangalore

Salary The salary will be discussed with the candidate itself.

Details of the Organization

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe.

The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform.

Details of the Job/Internship

PhonePe is inviting applications for the position of Manager, Dispute Resolution (Legal - Litigations).

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System
Parental Support: Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
Mobility Benefits: Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
Other Benefits: Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Role and Responsibilities

To set up a strong, proactive, and effective litigation prevention and resolution function with customer interest at the centre.
To set up a strong IPR practise – trademark/copyright registration, monitoring and protection
Develop a PAN India legal reach program for effective resolution of cases – consumer, civil and criminal.
Merchant / Partner – recoveries /claim management as per contracts (Drafting Notices/Replies to third parties)
Legal support in case of detention/police custody/ filing FIR/others of employees on the ground (feet on street across the country) – ability to advise on legal strategy and action for on-ground support for timely legal resolution.
Develop a training program and preventive strategy in order to resolve disputes before it turns into an FIR, police complaint or litigation/case.
Empanelment of the right set of law firms with PAN India presence for litigation, notice and complaint handling.
Application for Trade-Mark, Copyright, filing oppositions, monitoring and assessment program of Company IPR. Executing infringement action directly or through law firms, attending to all court matters directly or through law firms. Coordination and briefing/discussion with external lawyers or legal firms, reviewing submissions, petitions, replies, and documents prepared by lawyers. Negotiate law firm contract terms including TATs, reporting updates etc.
Creation and maintaining of a Litigation tracker with Mgmt. dashboard and reporting for one view of litigation risk map across the organisation.
Support to the HR department to handle employee-related disputes/claims.
Provide expert & strategic legal advice on various aspects of the business to management with litigation prevention, effective resolution and customer centricity at the core.
Evaluate and weigh multiple inputs and impacts of any decision or course of action, ability to anticipate issues and estimate risks strategically, and identify proactive solutions that will eliminate or mitigate litigation risk.

Eligibility

Minimum qualification: LL.B/LLM
Minimum 7-10 years post-qualification experience with the right mix of self or firm /court practise and as in-house legal counsel in the financial services sector, payments industry (right exposure in civil, Arbitration (domestic & International), criminal areas and IPR infringement matters.
Have strong written communication and oratory skills. Good in drafting legal documents and interpretation of statutes.

Expectations other than qualification & technical experience:

Committed and ready to work under constraints/pressure.
Ready to travel with a sense of urgency and approach to address legal issues.
Ability to develop legal strategy and objectives, excellent knowledge and understanding of civil, criminal, and corporate law & procedures
Demonstrated ability to create legal defensive or proactive strategies
Well-versed in how businesses operate with financial acumen
High degree of professional ethics and integrity, Excellent judgement and analytical skills, good interpersonal skills