Details of the Organization

At Empower, they’ve always been guided by strong values with a focus on helping people achieve the financial freedom they deserve.

Details of the Job/Internship

Empower is hiring a Manager Partner Advocate with 8–10 years of experience to join their office in Bengaluru. 

Role and Responsibilities

• · Establish operational objectives and work plans.
• · Delegate assignments to subordinates.
• · Develop, modify, and implement policies and procedures.
• · Serve as the first escalation point for issues or activities.
• · Manage and oversee Partner Advocates with a focus on business plans and corporate goals.
• · Collaborate with internal departments to deliver solutions for Advisor or Partner needs.
• · Provide relationship management expertise for assigned plans within the territory.
• · Handle plan review and design, pricing, product placement, and participant education coordination.
• · Assist the Director with special projects, training, development, process improvement, and issue escalation.
• · Work closely with the Director and PA Managers in a leadership capacity.
• · Demonstrate the ability to solve complex service issues and collaborate on solutions.
• · Provide creative problem-solving support for Advisors, Partners, plan sponsors, and internal staff.
• · Assess staffing needs, conduct interviews, and make hiring decisions.
• · Conduct performance evaluations and manage staff issues as per company policies.
• · Participate in compensation decisions during year-end reviews and take disciplinary actions when necessary.
• · Manage career development and coaching for staff.
• · Conduct monthly one-on-one meetings and provide ongoing coaching.
• · Deliver continuous feedback on work quality and support improvement initiatives.
• · Ensure team performance meets departmental goals, quality targets, and service expectations.
• · Monitor reconciler statistics to ensure compliance with guidelines.
• · Prepare performance reports, including monthly management reports.
• · Resolve escalated or complex issues with minimal supervision.
• · Build strong business partner relationships to drive enterprise results and advisor satisfaction.
• · Perform other duties as assigned.

Eligibility

Bachelor’s degree in any stream with 8–10 years of experience. Knowledge of retirement plan recordkeeping preferred.

Salary/Stipend

Compensation details will be finalized during the interview process with the selected candidate.

Type of Opportunity

Fulltime

Country

India

Address

Bengaluru, Karnataka

Application and Registration Details

We are solely providing this information for dissemination and wish to clarify that we are not affiliated with the organization.

After you submit your application, you will receive the next steps in the process via email. Please follow the instructions provided to complete your application. 

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