Details of the Organization

They're here to be the most customer-centric company in Australian and New Zealand. They’re focused on what matters most and here to support you with your banking needs in any way they can. They’re open for business.

Details of the Job/Internship

NAB is hiring for the position of a Senior Associate - Individual Due Diligence with 2 years of experience to join their office in Gurugram. 

Role and Responsibilities

• Review the authenticity of an individual's ID image, selfie or other eIDV related system red flag.
• Verify data inputs in source system against customer information on ID documentation.
• Block tractional and credit card accounts when material errors are identified.
• Decide whether to accept or reject the eIDV request, and/or pass the case onto Fraud Operations for additional investigations.
• Monitor the eIDV system performance by reviewing successful eIDV outcomes, noting instances of incorrect system behaviour.
• Comply with all applicable aspects of NAB’s AML/CTF policy, procedure and statutory requirements.

Eligibility

• Minimum 2 year experience in individual KYC or Identification & Verification operations.
• Ability to deal with high case volumes and manage own workflow to agreed SLAs.
• Analytical mindset and problem-solving skills.
• Attention to detail.
• Good verbal and written communication skills.
• Ability to work within a team or independently.

Salary/Stipend

Compensation details will be finalized during the interview process with the selected candidate.

Type of Opportunity

Fulltime

Country

India

State

Haryana

City

Gurugram

Address

Gurugram, Haryana, India

Application and Registration Details

Once you apply, the next steps in the application process will be sent to you via e-mail.

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Contact: [email protected]