Details of the Organization
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes.
Details of the Job/Internship
TELUS International India is looking for a candidate for the position of Senior Legal Counsel.
Role and Responsibilities
- Responsible for providing professional legal services to the company including legal advice on labor-related issues, contractual obligations, and general corporate law.
- Serves as the company's official legal representative on any labor litigation, or civil and criminal litigation cases, unless otherwise directed.
- Conducts research and provides legal support to Human Resources and senior organizational leaders to ensure knowledge and compliance on company policies and to adequately address labor-related HR issues in both corrective and preventive manner.
- Provides updates on current legal and jurisprudential developments that will potentially affect the company.
- Keeps abreast of all updates, changes to labor laws, and any implementing guidelines. Will ensure that all stakeholders are updated – HR professionals and senior leadership team.
- With regards to external complaints with NLRC and DOLE, the incumbent acts as the first point of resolution for labor-related issues and concerns. Coordinates with the HR professionals (HR Business Partner, Managed Services, or Talent Acquisition) for updates and next steps on ongoing and active labor cases
- Works with the Human Resources team in developing policies and procedures, e.g. grievance procedures, due process, exit interviews, and in all such circumstances, ensuring compliance with labor laws.
- Serves as the in-house expert on labor and as such, is expected to research, develop, and educate HR professionals and line management with regard to labor laws and other pertinent legal-related matters affecting the business.
- Serves as the primary point of contact for TIP leadership (e.g. Finance or HR) in reference to contract reviews and related negotiations in case there are matters in conflict with regard to contractual obligations.
- Conducts regulatory updates to all relevant business units.
Eligibility
Education and Required Certification
- Bachelor’s / College Degree, Post Graduate Diploma / Master’s Degree.
- Professional Lawyer License.
Professionalism and Thought Leadership
- Ability to understand and relate to people at all levels of the company, while providing advice, support, and guidance A professional style characterized by self-management, goal setting, and individual responsibility Strong leadership necessary to drive successful collaboration across a highly matrixed enterprise; visible champion and spokesperson.
Business Acumen
- Comfortable dealing with day-to-day issues and yet still able to see the big picture and long-term impacts of decision making Ability to effectively advise, recommend, and present requirements and solutions to problems and effectively cope with ambiguity.
- Ability to anticipate the long-term impact of all decisions and take a broad approach to problem solving Ability to ensure that the business receives timely and satisfactory support.
- Courage to make tough decisions and stand behind them.
Other skills
- Excellent written and oral presentation skills.
- Self-motivated - able to work autonomously and effectively.
- Effective time management, organizational, and presentation skills.
- High personal standards of integrity, empathy, and confidentiality.
- Interpersonal, consultative, and negotiation skills.
Preferred Experience, Skills & Competencies
- At least 4-5 Years of Legal and Professional Practice.
- Experience in a multi-national law firm and/or company.
- A BPO / Contact center background is a plus.
Salary/Stipend
Salary details will be finalized during the interview process with the selected candidate.
Type of Opportunity
Fulltime
Country
India
Address
Remote
Application and Registration Details
After you apply, you will receive the next steps of the application process via email.
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