Senior Manager-Litigation with SBI Card (Gurugram)

Deadline Open Deadline

Location Gurugram, Haryana, India

Salary Compensation details will be finalized during the interview process with the selected candidate.

Details of the Organization

SBI Card was launched in 1998 with the State Bank of India, India's largest bank, as the majority stakeholder. In March 2020, SBI Card was listed on BSE and NSE. Today, SBI Card is India’s largest pure-play credit card issuer with over 19.5 million cards in force, as of September 2024. Its wide array of products and services caters to a diverse range of customer segments across India, right from new-to-credit to super premium.

Details of the Job/Internship

SBI Card is hiring a Senior Manager-Litigation to join them in Gurugram office.

Role and Responsibilities

Drafting & Filing of Police Complainant/s subsequent follow-up for logical conclusion and conversion into FIR as per requirement.
Invariably filing of Police Complaints in all cases as per the regulatory / statutory requirement.
Conversion of Police Complaints into FIR in Syndicate Fraud cases to book the fraudsters and to recover the defrauded amount.
Filing of Complaints and conversion into FIR in critical vishing fraud escalations (attempted / actual) with Cyber Police Cells and in skimming cases.
Filing of Police Complaints against fraudsters in mobile number changes (account takeover) by some third parties Replying to police communications/legal notices inhouse within defined TAT from police authorities Pan India, pursuing with police for conversion of the police complaint into an FIR in some critical -high value fraud loss (sensitive to business) cases (as recommended by FRM).
Filing court complaint under Sec.156 (3) of the CrPC for conversion of the same into an FIR through Court Order in by cases. Coordinating with Police for all employee against criminal complaints / cases filed By Customers.
Coordinate with the Police Investigating officer & support by providing inputs for a detailed investigation & subsequent search, seizer, arrest of the fraudsters (By case).
Coordinate with Police Authorities and simultaneously also convince the accused to deposit the defrauded amount. Pray before the Courts for issuing directions to the fraudsters to deposit the defrauded amount.
Specific filing of Employee related frauds and follow up for conversion into FIR with a view to have deterrent effect on all other Employees. To recover the employee related fraud amount through Court intervention.
Handle / monitor all discussions of recovery / out of court settlement with the representatives of the named accused (By cases) Provide Case details & other investigation inputs for all police correspondence / notices (Filed by company or Customer on a Fraud issue).
Ensure adequate infrastructure and framework including the right resourcing, empanelment of the LEA consultants / Advocates across location to expedite the By Cases. Work to maximize the recovery of fraud loss through LEA Engagement and Complaint Filing.
Central support in all LEA matters (Police HQ & Bank Fraud Section / EOW / Cyber Cell etc) for resolution of issues raised during day to day fraudulent activities & tracking the developments of the complaints lodged by the Company in all high value / employee involved fraud cases including recovery.
Validating all Correspondence / Notices related to Law Enforcement Authorities pertaining to Fraud Risk Management Litigation including Sec 91 CrPC Notices. The notices are replied within the TAT and to provide support to the Police Authorities.
Monitoring FRM Litigations filed. Providing support to the Local Police Authorities in the Arrest of Fraudsters. Recovery of Fraud Loss through able filing of police complaint in all high value / sensitive racket fraud cases and subsequent follow up / Court complaint / Return of Property / Negotiation by personally engaging in the same.
Provide support to different state police in an interstate ramification / syndicate case.
Coordinate with law enforcement authority through conducting police training / workshop on Credit Card & Online Frauds.
Maintain a repository of the FRM Complaints / Cases and same are reported to the internal Stakeholders and the Apex Committees of the Company.
Discussing and formulating strategy for recovery of the defrauded amount in consultation with the Litigation Head and the support of Legal Litigation Assistant. Also devise ways and processes to expedite the conversion of Police Complaints into FIR wherever required.
Coordinate and conduct educative sessions with the Regulators/LEAs for educating general public about Cyber Crimes.
Contest the Bail Applications against Fraudsters on behalf of Company in District Courts and High Courts across PAN India.
Pursue the Criminal Complaints during investigation and support to Investigation Officers for recovery in Syndicate Fraud matters.
Arrange for closure reports in FRM and PSA cases for complying RBI guidelines.
Reply of Sec 91 CrPC notices to Police Authorities well within TAT.

Eligibility

Must have Qualification LLB.
Over All experience in role 8-10 Years post qualification experience in Banking / Financial Services / Credit Card.
Relevant Experience with respect to the role 4-6 Years in handling Criminal Litigation, Fraud escalations, Police Station Visits, Syndicate Fraud handling, Appearances in Court.