Details of the Organization
LawSikho is a leader in online legal education offering advanced legal courses to help individuals acquire skills for the best legal jobs, competitive exams, law practice, or internships. Whether you aim to learn about cutting-edge law areas or establish an international legal career, LawSikho supports you every step.
Details of the Job/Internship
LawSikho is hiring a Student Success Coach with experience of 1+ year to join their team.
Role and Responsibilities
- Conduct 250–300 minutes of daily calls using tools like Ozonetel and Calendly.
- Engage with students for check-ins, follow-ups, and session bookings.
- Conduct onboarding or introductory sessions for new students.
- Guide students through platform features including recordings, assignments, and PPTs.
- Set clear expectations on learning objectives and outcomes.
- Carry out weekly follow-up calls to assess student progress and well-being.
- Identify academic, emotional, or logistical performance gaps.
- Engage with students to help them achieve success in freelancing.
- Design and implement tailored improvement plans to support student goals.
- Address concerns related to motivation, confidence, and time management.
- Celebrate student milestones and reinforce progress.
- Conduct time audits and coach students on improving productivity.
- Implement early intervention strategies to reduce dropouts and refunds.
- Offer alternative learning pathways and comeback strategies.
- Handle student concerns and conflicts with empathy and problem-solving.
- Share insights and updates regularly with reporting managers and academic teams.
- Collaborate with internal stakeholders to resolve escalations.
- Maintain documentation and ensure seamless communication across teams.
Eligibility
- Bachelor’s degree in Psychology, English, or related field. 1+ years of experience in student-facing roles, counseling, or educational support.
- Excellent communication and interpersonal skills. Strong problem-solving ability and a student-first mindset.
- Comfortable working with learning platforms and calling software.
- Empathetic listener with a knack for motivating and guiding learners.
- Preferred qualifications include prior experience of academic counseling, exposure to behavioral coaching, NLP, or time management techniques, and fluency in English and one or more Indian regional languages.
Salary/Stipend
Compensation details will be finalized during the interview process with the selected candidate.
Type of Opportunity
Fulltime
Country
India
Address
Work from Home.
Application and Registration Details
After you submit your application, you will receive the next steps in the process via email. Please follow the instructions provided to complete your application.
Incase you find any issue with the application process, please contact: [email protected]
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